Voicemail

The Voicemail menu item is visible for CoreNexa users with a valid CoreNexa voice subscription. The visual representation of Voicemail gives the user total control over their voicemail versus trying to manage voicemail through a telephone interface.

Viewing Your Voicemail

If you would like to view new voicemail then:

  1. Click on Voicemail in the main menu (the red dot with the number above Voicemail indicates new/unopened voicemail count).
  2. From the voicemail list that will open click on the entry you want to view or listen to.
  3. The voicemail details screen will open and from there you can listen to, download, or delete the voicemail.

Listening to Voicemail

After opening the details screen for a voicemail you can listen to it by clicking on the Play button. While playing the voicemail it changes to a Pause button in case you want to pause the playback before it ends.

Opening the details screen for a voicemail does not change its status to Read.
Pressing the Play button or the Mark as read link will change the voicemail status to Read.

If you want a copy of the voicemail audio you can click on the Download button to download a .WAV format audio file copy of the voicemail.

Deleting Voicemail

To delete a voicemail you can click on the Delete button from the details screen of the voicemail.